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We provide LEADERSHIP as a company and as individualsAmeriSource’s leadership is founded on talented employees effectively applying advanced technology, and sound business management. We add more value at lower cost with faster response. We each lead through our competence, creativity and teamwork. We take responsibility for QualityOur products and services will be "best in class" in terms of value received for dollars paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do. We deliver Customer SatisfactionWe are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and under-standing their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery. “A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so”. Mahatma Gandhi We value AmeriSource PEOPLEWe pursue our mission with honor, fairness and respect for the individual; we will consistently treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help each other grow. We operate in a climate of openness and trust. We regard our Suppliers & Vendors as crucial team membersWe treat our suppliers with the same respect that we show our customers, our associates and our partners. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance and products. We take into account our vendors/suppliers' needs in handling all the aspects of our company. Our Key Behaviors
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